Architects, designers and business/building owners be on alert: your restrooms’ appearances speak volumes to customers. A new national survey shows that 51% of Americans report a particularly unpleasant experience in a public restroom due to the condition of the facilities. What’s worse is that 31% of Americans say because of that bad experience, they would never frequent the business again.
In August 2012, Bradley Corporation, a manufacturer of commercial plumbing fixtures, conducted a national survey focusing on American’s hand washing behavior and preferences. Insights from the survey include:
- 72% of respondents cite a ‘bad smell’ as the number one offender in public restrooms.
- 62% think that businesses that have unclean restrooms suffer from poor management overall.
- 74% say they frequently or occasionally see people leave a public restroom without washing their hands, while 42% see co-workers skip this important step in work place restrooms.
- 75% don’t increase their hand washing during any time of the year, despite flu season peaking in February.
For more information on the survey, visit the Bradley website.